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Quality management system
The quality management system (QMS) is a set of organizational structures, methods and resources necessary for the implementation of general quality management at the university. It is an integral part of the university management system at vertical and horizontal levels and covers all stages of the life cycle.
The functioning of the QMS at the university is a guarantee of the quality of the products produced and/or services provided. Since 2006, the QMS began its activities at the university with the QMS department (now the QMS service), directing its efforts to the implementation of the Quality Policy and Goals.
The effective functioning of the university’s quality management system is confirmed by the results of annual inspection and every three recertification (2009, 2012, 2015, 2018, 2021, 2024) audits.
The QMS of the NJSC “West Kazakhstan Medical University named after Marat Ospanov” is maintained and developed in accordance with the principle of continuous improvement in relation to: educational activities in the field of training specialists with higher and postgraduate professional education; additional professional education in the field of advanced training and retraining of personnel with higher and secondary medical and pharmaceutical education; military training of university students; medical activities, including preventive, advisory, diagnostic, therapeutic, rehabilitation; fundamental and applied research developments in the field of theoretical, experimental and clinical medicine.
History
The functioning of the QMS at the university is a guarantee of the quality of the products produced and/or services provided. Since 2006, the QMS began its activities at the university with the QMS department (now the QMS service), directing its efforts to the implementation of the Quality Policy and Goals.
Activities
- Ensuring the maintenance of the quality management system in accordance with the requirements of MS ISO 9001:2015;
- Ensuring that the Quality Policy and Objectives are communicated to each structural unit;
- Organization and control of internal inspections of the QMS;
- Monitoring to identify and assess risks, compiling a register and map of risks, risk indicators, analysis and control of risk management work;
- Organization of the draft document for development, coordination, approval and distribution of publications of the university’s GNI;
- Maintaining relations with external organizations on issues of certification of the quality management system;
- Organizing institutional accreditation of the university and specialized accreditation of educational programs;
- Organization of post-accreditation monitoring of the activities of the university and educational programs;
Objective
- Maintenance and continuous improvement of the quality management system;
- Organization of work on certification of the quality management system;
- Implementation of the Quality Policy and Goals of the NAO «West Kazakhstan Medical University named after Marat Ospanov»;
- Ensuring coordination and analytics on University risk management issues
